On-Site Installation
Complete machine installation, commissioning, and calibration at your facility so production is operational from day one.
JSIPL Service Network
Service &Support
Installation, training, round-the-clock field support, and just-in-time consumables for every CTS machine in your plant.
- 24×7×365After-sales coverage
- 17+ yrsField service experience
- Pan-IndiaEngineer network
- AMCMaintenance contracts provided
What we cover on every site visit
Four pillars that keep CTS engraving lines running: install it right, train your team, respond fast, and restock before you run out.
24×7×365 Support
Round-the-clock helpline and field engineers. Call 1800-843-9969 anytime for immediate assistance.
Operator Training
Hands-on programs covering operation, routine maintenance, consumables, and basic troubleshooting.
JIT Consumables
Just-in-time supply of inks, print heads, and spare parts so your line never waits on inventory.
Full service coverage
Beyond installation and helpline support, JSIPL tracks every ticket digitally, ships software updates, and backs each machine with safety certification and contract maintenance.
Trained engineers across India
Digital CRM Tracking
App-based CRM for live complaint tracking from first call to final resolution. See status in real time.
Software Center
Driver and software downloads for all customers. Latest RIP software, firmware, and calibration tools.
Online Call Monitoring
Toll-free portal for monitoring service requests and escalation status with full pipeline visibility.
Safety Guarantee
Strict conformity with international safety standards. Every machine tested, certified, and safely packaged.
Annual Maintenance Contracts
Annual maintenance contracts are available for all JSIPL machines. Contact our team to discuss coverage for your plant.
Ready to upgrade your screen printing workflow?
Talk to our team about CTS systems, installation, and nationwide support tailored to your mill.