Privacy Policy

1. Introduction

Jetstar Innovations Pvt. Ltd. ("JSIPL", "we", "us", "our") operates the website jsipl.com and is committed to protecting the privacy of all visitors and customers. This Privacy Policy describes what personal data we collect, why we collect it, how we use it, and your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

By using our website or submitting any form, you consent to the practices described in this policy.

2. What Data We Collect

We collect the following categories of personal data:

2.1 Data You Provide Voluntarily

• Contact / Enquiry Forms: Full name, company name, email address, phone number, designation, city, state, and your message.
• Catalogue Download: Name, email, phone, and company name for lead capture before PDF download.
• Job Applications: Name, email, phone, cover letter, and resume (PDF/DOC).
• Customer Feedback: Name, company, designation, email, star rating, and review text.
• Expo Pre-Registration: Name, email, and phone number.

2.2 Data Collected Automatically

• IP address, browser type, device type, operating system
• Pages visited, time on page, referring URL
• Aggregated analytics data (via privacy-compliant analytics tools)

3. Why We Collect This Data

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers: Hosting, email delivery, and analytics vendors under strict data processing agreements.
• Legal authorities: When required by law, court order, or government directive.
• Internal teams: Sales, support, and HR teams who need the data to fulfill your request.

5. Data Retention

• Enquiry data: Retained for 3 years from last interaction.
• Job applications: Retained for 1 year after the position is closed.
• Feedback: Retained as long as the review is displayed; deleted within 30 days of removal request.
• Analytics data: Aggregated and anonymized after 26 months.

6. Your Rights (DPDP Act 2023)

Under the Digital Personal Data Protection Act 2023, you have the right to:

• Access your personal data held by us
• Correct inaccurate personal data
• Erasure of personal data (subject to legal retention obligations)
• Withdraw consent at any time (without affecting past lawful processing)
• Nominate a nominee to exercise rights in case of incapacity
• Lodge a complaint with the Data Protection Board of India

To exercise any right, email us at info@jsipl.com. We will respond within 30 days.

7. Cookies

We use essential cookies to ensure website functionality and session management. Analytics cookies are used only with your consent via the cookie consent banner. You can withdraw consent at any time by clearing cookies in your browser.

8. Security

We implement industry-standard security measures including HTTPS/TLS encryption, hashed password storage (bcrypt), rate limiting, and regular security audits. While we take all reasonable precautions, no transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related queries, requests, or complaints: